Genesis Energy

Points Collection Rate

$50 = 1 point*

Products and Services

Genesis is New Zealand's leading residential electricity and gas supplier, supplying energy to over 450,000 customers throughout New Zealand.

Whether you’re after electricity, natural gas or bottled gas (LPG) we have a plan to suit, and you can choose either the certainty of a fixed-price plan, or the flexibility of an open-term plan with no contract And now you can be rewarded for the energy you use every day, with Fly Buys points on all your household energy spend!

Prompt payment discount

Save money on your power with a 10% discount on the electricity portion of your bill when you pay it in full and on time.

Dual fuel

Be rewarded with an additional 5% prompt payment discount when you have both your electricity and your gas (natural or bottled) with us at the same residential address and on one bill – that's a total of 15% off your Dual Fuel bill when you pay in full and on time*.

*Dual Fuel discount not available to business customers.

My Account

Stay in control and manage your energy account 24/7 with My Account – either online or through the Genesis mobile app.

• Make or schedule a payment
• Save credit/debit card details
• Submit a meter reading
• View & graph your energy usage*
• Update your details

*If you have a smart meter.

Contact us

www.genesisenergy.co.nz

Email: customercare@genesisenergy.co.nz
Call: 0800 300 400 (Monday to Friday 8am to 8pm)
Fax: 0800 110 999
From overseas: +64 7 838 7863

*Terms and Conditions

• Fly Buys points are awarded on payment of your Genesis bill.
• Fly Buys Members will be awarded one standard point for every $50 (inc. GST) on their total Genesis bill.
• Available on residential energy spend only.