Flybuys is closing at the end of 2024. You can no longer earn Flybuys, but you have until 11.59pm on 31st December to redeem your Flybuys Points. If you have any questions about the Flybuys closure please check out our FAQs.
It takes up to 5 working days to get mailed or couriered items purchased from the Flybuys Store out to you, unless otherwise stated in the terms and conditions of those items. If a tracking service is available for those items, details will be emailed to you once it is on its way or it can be found in My orders within your account. For any other cases, if you haven't heard anything after 7 working days, contact us and we'll track it down.
If you've ordered an item that needs to be collected in store, then you can get it as soon as you've placed the order (and within 30 days). It's worth phoning ahead to make sure your chosen store has stock.
Updated: 31 October 2024, 9:07pm
If you couldn't find the answer you were looking for here, contact us and we'll get back to you as soon as we can.