When will my Flybuys Store order arrive?

It takes up to 5 working days to get your order mailed or couriered to you, unless otherwise stated in the terms and conditions of your order. If you've been waiting longer than that, contact us and we'll track it down.

If you've ordered a product that needs to be collected in store, then you can get it as soon as you've placed the order (and within 30 days). It's worth phoning ahead to make sure your chosen store has stock.

Updated: 18 June 2020, 3:48am

Email or call

If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLYBUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)