What is an emailed voucher and what do I do if I haven't received mine?

You can use your Points for experiences or vouchers on the Flybuys Store. These may be redeem your experience or voucher, rather than posting in the mail. The method of delivery will be detailed on the product listing and on your confirmation email. If you haven't received your emailed voucher, first take a peek in your Spam or Junk folders. If your voucher is still nowhere to be found, contact us and we'll track it down for you.

Updated: 18 June 2020, 4:40am

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  • Call 0800 FLYBUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)
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