.......If you don't have enough Flybuys Points right now, you could still get the products you want by topping up the amount with your credit or debit card.
You could get your product using mostly Flybuys Points, and top up with your payment card, or use your Flybuys Points like a discount of higher value items.
1. How does it work?
o Find a product in our online Flybuys Store that you can get using Points + Cash.
o Choose how many of your Flybuys Points you want to put towards it (minimum of 50 pts)
o We will show the amount you need to pay with your credit or debit card to get your order completed
2. Can I top up with cash on all products?
Points + Cash is not currently available on vouchers and gift cards, KiwiSaver conversions and roadside assistance. It is available on everything else.
3. What can I use to pay the difference?
You can use a valid Visa, MasterCard, or American Express credit card, or a valid debit card linked to Visa or MasterCard. We don't accept Diners credit cards. There's a limit of $10,000 on payments using your credit or debit card.
4. Can I get a GST invoice?
Yes. A GST invoice for the cash portion you pay is emailed to you with the order confirmation. Flybuys will be the business trading name that will appear on your GST invoice.
5. Can I use Points + Cash to order by phone through the Flybuys Service Centre?
No. At this stage this service is only available when you spent your Flybuys Points online at flybuys.co.nz.
6. Can I get a refund if I return my reward?
We don't give refunds if you change your mind on a reward - so choose wisely. If there's a problem with the product you have ordered we will work with you to either replace the item, or give a refund in some cases. If this happens your Flybuys Points and money get credited back to the accounts they came from.
7. How do you process and handle my credit card details?
8. What will display on my credit card statement?
The payment amount will show up against Flybuys. All transactions will be in New Zealand Dollars (NZD).
Updated: 18 June 2020, 4:47am