If you don't have enough Flybuys Points right now, you could still get the products you want sooner, by topping up the amount with your credit or debit card.

You could get the items you want using mostly Flybuys Points, and top up with your payment card, or use your Flybuys Points like a discount off higher value items!

1. How does it work?

It's simple.

 o Find a product in our online store that you can get using Points + Cash.
 o Choose how many of your Points you want to put towards it (minimum of 50 pts)
 o We will show the amount you need to pay with your credit or debit card to get your order completed

2. Can I top up with cash on all products?

Points + Cash is not currently available on vouchers and gift cards, KiwiSaver conversions and roadside assistance. It is available on everything else.

3. What can I use to pay the difference or the total amount?

You can use a valid Visa, MasterCard, or American Express credit card, or a valid debit card linked to Visa or MasterCard. We don't accept Diners credit cards. There's a limit of $10,000 on payments using your credit or debit card.

4. Can I get a GST invoice?

Yes. A GST invoice for the cash portion you pay is emailed to you with the order confirmation. Flybuys will be the business trading name that will appear on your GST invoice.

5. Can I get a refund if I return my product?

We don't give refunds if you change your mind on a product - so choose wisely. If there's a problem with the product you have ordered we will work with you to either replace the item, or give a refund in some cases. If this happens your Flybuys Points and money get credited back to the accounts they came from.

6. How do you process and handle my credit card details?

When you use your credit or debit card, you will be able to pay online using a secure payment gateway (managed by IP Payments (New Zealand) Limited) that complies with banking industry security standards. Your credit card information is encrypted using SSL (Secure Socket Layers). IP Payments provides your name and credit card type to Flybuys. This information will be used by Flybuys and its agents, in accordance with the Flybuys Membership Terms and Conditions and Privacy Policy. At no time will Flybuys have access to or be provided with your full credit card details.

7. What will display on my credit card statement?

The payment amount will show up against Flybuys. All transactions will be in New Zealand Dollars (NZD).