Why doesn't the Fuel Discount balance I see on the Flybuys website and app match what I get in store?

Some discounts used may take a little while to be reflected in your balance, and the Pumped Daily Discount may be higher on some specific promotional days. If you are using the mobile app, make sure you are connected to the internet so that your balances are refreshed. At this stage Fuel Discounts from Flybuys aren't available when you use Pay at Pump, Fastlane, Sharetank, so pay in store if you want to use your Flybuys fuel discount.

Updated: 22 June 2020, 8:02pm

Email or call

If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLYBUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)
Top