Why are New World Dollars not going on my Clubcard?

To earn New World Dollars from Flybuys, the Account Owner on your Flybuys account must have selected New World Dollars as the active currency. Only the New World Clubcard nominated by the Account Owner will receive any New World Dollars that are converted. The nominated New World Clubcard will receive 5 New World Dollars for every 28 Flybuys earned.
If a conversion of Flybuys into New World Dollars arising from a single Flybuys earning transaction would cause the nominated Clubcard to exceed the Balance Limit or Yearly Balance Limit, the total amount of Flybuys will not convert into New World Dollars until such time as the balance of the Nominated Clubcard is sufficiently below the Balance Limit or Yearly Balance Limit for that transaction to convert.

Updated: 09 July 2021, 2:16am

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