Can I cancel my Flybuys account?

While we never like to see a member leave, just give us a ring on 0800 FLYBUYS or email us and we’ll cancel your account.

If you’re the account owner, you can do away with the whole account or just get rid of a card, but secondary members can only cancel their own membership.

If you want to make it really official, you can put it in writing, and post it to:

PO Box 68679

And if you really must go, we’d love to hear your reasons why – in fact, we always love comments and feedback from our members.

Updated: 18 June 2020, 2:40am

Email or call

If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLYBUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)