Flybuys Frequently Asked Questions

You'll find answers here to most of the things people want to know about Flybuys.
Or check how to get the most out of Flybuys – there are some helpful tips there.

40 results found for 'Reward Currency'

  1. The easiest way is to download the Flybuys mobile app, or you can login to the Flybuys website and go to your Account to see your balances for all the reward currencies.
  2. You can't gift your Flybuys, but if you are earning Flybuys Points as a reward currency you could use them to purchase a gift to send to someone else (including vouchers and gift cards) from the Flybuys Store, or add another person to your account if...
  3. If you want to choose New World Dollars as your reward currency from Flybuys, you can join New World Clubcard as part of the currency choice process with Flybuys. Otherwise you can sign up in-store at any New World store, online at clubcard.co.nz or by...
  4. You can earn Flybuys with our Partner Stores, and then the Flybuys are converted into reward currencies at different rates: If your chosen reward currency is Flybuys Points, then effectively your Flybuys convert straight into Points as you earn them...
  5. With Flybuys you can choose how you want to be rewarded and enjoy exclusive deals, just for being a member. Earn Flybuys by spending with our partners, or for doing surveys or reviews. Then those Flybuys will convert into the Reward Currency you've...
  6. Z Business fuel cards eligible to collect Flybuys do so at a rate of 1 Flybuys for every 20 litres of fuel at Z or Caltex service station. Z Business fuel card users do not swipe a Flybuys card at each transaction, instead Flybuys are calculated on...
  7. Earn Flybuys by shopping with our partners, or for doing surveys or reviews. Then those Flybuys will convert into the Reward Currency you've chosen - Flybuys Points to spend in the Flybuys Store, extra Fuel Discounts at Z and Caltex or New World Dollars...
  8. No. You earn Flybuys, then they are converted into reward currencies at different rates: If your chosen reward currency is Flybuys Points, then effectively your Flybuys convert straight into Points as you earn them (1 Flybuys = 1 Point). However if...
  9. All Flybuys members are offered a 6c Pumped Daily Discount (and some promotional days will be higher), when you purchase fuel at Z or selected Caltex Service Stations, no matter which reward currency you have chosen.
  10. It's simple - just scan your Flybuys card or app at Z or Caltex and all Flybuys members are able to get a minimum of a 6c Pumped Daily Discount. You can also choose Z & Caltex Fuel Discounts as your reward currency and get even more fuel savings.

Email or call

If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLYBUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)
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