Flybuys Frequently Asked Questions

You'll find answers here to most of the things people want to know about Flybuys.
Or check how to get the most out of Flybuys – there are some helpful tips there.

52 results found for 'Flybuys Points'

  1. No. Flybuys and Airpoints are two separate loyalty programmes and there are no links between them. If you are interested in flight rewards, you can use your Flybuys points to book flights through helloworld Travel, either directly on their website (no...
  2. It takes up to 5 working days to get mailed or couriered items purchased from the Flybuys Store out to you, unless otherwise stated in the terms and conditions of those items. If a tracking service is available for those items, details...
  3. Many products in the Flybuys Store are available to collect from Noel Leeming or Liquorland almost instantly. Once you've placed your order, you just need to head instore (make sure you bring your Flybuys card and some photo ID) and take it away with...
  4. Your Flybuys card can only be used in New Zealand, but that doesn’t mean that you can’t collect any Flybuys while you’re out of the country. You see, if you have a BNZ Advantage Classic or BNZ Advantage Visa Platinum card, you can collect Flybuys almost...
  5. You can collect Flybuys from hundreds of places all over the country. As well as at retail stores, you can collect Flybuys from service providers like BNZ or State. And the number of Flybuys you'll collect? This varies from place to place, so the best...
  6. You can't give voucher(s) to someone else but you can pay for their travel, subject to using the full amount of the voucher(s) purchased in a single transaction with helloworld Travel.
  7. You can use your voucher to part pay for travel, and pay the balance with another payment method.
  8. You do not have to purchase a product from Flybuys to write a review, but you should have personal experience of the product. Write one now at store.flybuys.co.nz
  9. When you purchase helloworld Travel vouchers the value is sent to helloworld Travel automatically, all you need to do is present your Flybuys card, with proof of identification if you're going into the store, or send your voucher confirmation email to...
  10. Flybuys is a New Zealand programme with New Zealand partners, for New Zealand members. So it makes sense that orders can only be delivered to New Zealand addresses – right? Of course, products from the Flybuys Store make great gifts, but if your...

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