Flybuys Frequently Asked Questions

You'll find answers here to most of the things people want to know about Flybuys.
Or check how to get the most out of Flybuys – there are some helpful tips there.

40 results found for 'Reward Currency'

  1. We have more than six thousand products in the Flybuys Store, from blenders to BBQs, umbrellas to ukuleles. Browse the full range and start compiling your wishlist. Or you can use a combination of Points + Cash to get the things you want sooner (some...
  2. Many products in the Flybuys Store are available to collect from Noel Leeming or Liquorland almost instantly. Once you've placed your order, you just need to head instore (make sure you bring your Flybuys card and some photo ID) and take it away with...
  3. The quickest and easiest way to spend your Flybuys Points is to go to our online Flybuys Store. You can use your Flybuys Points and top up with cash if you need to (some exclusions apply). Some items need to be collected in store and others can be...
  4. It takes up to 5 working days to get mailed or couriered items purchased from the Flybuys Store out to you, unless otherwise stated in the terms and conditions of those items. If a tracking service is available for those items, details...
  5. You can purchase items using as many Flybuys Points as you like and top up with your payment card. Or you can pay the full amount in cash (some exclusions apply).
  6. Flybuys is a New Zealand programme with New Zealand partners, for New Zealand members. So it makes sense that orders can only be delivered to New Zealand addresses – right? Of course, products from the Flybuys Store make great gifts, but if your...
  7. You could get the items you want using mostly Flybuys Points, and top up with your payment card, or use your Flybuys Points like a discount of higher value items. Or you can pay the full amount in cash! 1. How does it work? It's simple.  o...
  8. If you are the Account Owner, you can choose how you want to be rewarded. You can choose Flybuys points to spend in the Flybuys Store, extra Fuel Discounts at Z and Caltex or New World Dollars to spend in store at New World supermarkets as your reward...
  9. Flybuys New Zealand and Flybuys Australia are two separate entities, so you can't transfer your membership or rewards between them.
  10. No. Flybuys and Airpoints are two separate loyalty programmes and there are no links between them. If you are interested in flight rewards, you can use your Flybuys points to book flights through helloworld Travel, either directly on their website (no...

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If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLYBUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)
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