Flybuys Frequently Asked Questions

You'll find answers here to most of the things people want to know about Flybuys.
Or check how to get the most out of Flybuys – there are some helpful tips there.

92 results found for 'Account/General'

  1. Setting up a password is quick and easy; just follow these steps: On the flybuys.co.nz home page, go to the top right-hand corner and click the 'Register' button. Simply follow the steps from there to access your account online (tip: you'll need...
  2. If you already have a password set up, you can just sign in using your email address or Flybuys card number or username if you have set up one. If you don't have a password yet but already have a Flybuys card number (it can be a Flybuys earning New...
  3. No - additional cardholders that you add to your account can live anywhere members living in different households can contribute to the same Flybuys Account.
  4. To update your Flybuys for Business account details, follow these quick steps: Go to Business details within your account (you'll need to be signed in to do this). Select your business from the list to edit. Make your changes, and click the 'Save...
  5. Of course you can, and it's a great idea: extra cards are free, and the more people collecting Flybuys on your account, the faster you can get a reward. Here's how to do it: Login to your Account to add new members by filling out the form. New...
  6. The easiest way to view your balances is to download the Flybuys mobile app , or you can login to the Flybuys website and sign in to your Account to see your balances for all the reward currencies.
  7. While we never like to see a member leave, simply contact us and we’ll cancel your account. If you’re the account owner, you can do away with the whole account or just get rid of a card, but secondary members can only cancel their own membership. If...
  8. The Account Owner is the person who is in charge of the Account, and can be seen in your Account section of the Flybuys website. Account Owners can add other people to their Account. Any Flybuys earned by these Secondary Members are added to the...
  9. You sure can - if you have a BNZ Advantage Classic or BNZ Advantage Visa Platinum card , you can link your card up to your Flybuys account. This means you'll collect Flybuys on your total credit card spend, no matter where in the world you are - even...
  10. We need a password to make your account super-secure and ensure that only you can access your account information. Please make sure your password is something that's difficult to guess, and something that you haven't used elsewhere (eg don't use the...

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