Flybuys Frequently Asked Questions

17 results found for 'Flybuys Closure'

1. When is the Flybuys programme closing?
   After nearly 30 years of operation, we will be saying goodbye to the Flybuys programme on 31 December 2024. Ahead of the closure of the Flybuys programme, here are some important dates you should be aware of: You can continue to earn Flybuys at our...
2. When is the last date that I can spend my Flybuys Points?
   If you have a Flybuys Points balance or have chosen Flybuys Points as your Flybuys reward currency, you will have until 11.59pm on 31st December 2024 to spend your Flybuys Points on the Flybuys Store. Any unredeemed Flybuys Points will be expired on...
3. When is the last date that I can earn New World Dollars as my Flybuys reward currency?
   Ahead of the closure of the Flybuys programme, if you have chosen New World Dollars as your Flybuys reward currency, automatic conversion of Flybuys into New World Dollars will cease at 11.59pm on 31st October 2024. You will continue to be able spend...
4. When is the last date that I can earn Flybuys?
   Ahead of the closure of the Flybuys programme, you can continue to earn Flybuys at our partner businesses until 11.59pm on 31st October 2024.  You can find the list of our Flybuys partners here.
5. When is the last date that I can earn Pumped Fuel Discounts from Flybuys as my Flybuys reward currency?
   Ahead of the closure of the Flybuys programme, if you have chosen Pumped Fuel Discounts from Flybuys as your Flybuys reward currency, automatic conversion of Flybuys into Pumped Fuel Discounts will cease at 11.59pm on 30th September 2024, and you will...
6. Can I still change my currency?
   For now, you can continue to switch your reward at any time until 11.59pm on the 30th September 2024. For specific details on each of the Flybuys reward currencies, click here.
7. How can I donate my points to charity?
   You can now convert your Flybuys points into donations towards a limited range of charitable organisations available on the Flybuys Store.
8. What's happening with my Pumped Fuel Discounts?
   As a Flybuys member, your Fuel Discounts balance consists of 3 components: Pumped Fuel Discounts from Flybuys: This is the extra discount that Flybuys members earnt when they selected Pumped Fuel Discounts from Flybuys as a reward currency or redeemed...
9. Why has my Flybuys Points balance gone down?
   If you haven't spent at the Flybuys Store lately, it may be that your Flybuys Points have expired. Flybuys Points last three years before they expire or will be expired at 11.59pm on 31 December 2024 (whichever is sooner), as a result of the closure of...
10. How can I contact Flybuys?
    If you have any questions related to Flybuys, our Help section should have everything you need. FAQs specific to the Flybuys closure can be found here. If you can't find the answer you were looking for, or for queries related specifically to your...