Flybuys Frequently Asked Questions

You'll find answers here to most of the things people want to know about Flybuys.
Or check how to get the most out of Flybuys – there are some helpful tips there.

53 results found for 'New World Dollars'

  1. We run "Points Swap" promotions in the Flybuys Store from time to time. During those promotions you can convert your Flybuys Points into New World Dollars and get them loaded directly onto your New World Clubcard. Sign up to Flybuys communications to...
  2. New World Dollars are like real dollars (1 New World Dollar = $1 NZD when used instore or online at New World) that are loaded onto your Clubcard. New World Dollars can be used for either full or partial payment instore or online at New World (excluding...
  3. If you choose to earn New World Dollars with Flybuys, for every time you reach 28 Flybuys, 5 New World Dollars will be automatically loaded onto your nominated New World Clubcard. New World Dollars can be used for either full or partial payment instore...
  4. Yes. The maximum permitted New World Dollar balance on a Clubcard at any one time is 2,000 New World Dollars, and the maximum aggregate amount permitted to be available across a 12 month period is 10,000 New World Dollars.
  5. You can set a PIN number on your Clubcard to protect any New World Dollars that are loaded onto it. You can do this on the 'Your security' page when you log in, or contact the Clubcard Helpline on 0800 80 70 70. Remember to keep your PIN safe. If you...
  6. Your New World Dollars can only be loaded onto a specific New World Clubcard, which works like a giftcard. The Account Owner can choose any New World Clubcard on their Account (even if it belongs to another member). Once selected, that New World...
  7. To earn New World Dollars from Flybuys, the Account Owner on your Flybuys account must have selected New World Dollars as the active currency. Only the New World Clubcard nominated by the Account Owner will receive any New World Dollars that are...
  8. Each time your account reaches 28 Flybuys they will automatically convert to 5 New World Dollars, which will be loaded onto your nominated New World Clubcard. The Account Owner can choose which New World Clubcard on your Account your rewards will be...
  9. New World Dollars expire 2 years after the most recent New World Dollars were added to the New World Clubcard.
  10. One New World Dollar is equivalent in value to one New Zealand Dollar (1 New World Dollar = $1 NZD) when used instore or online at New World.

Email us

If you couldn't find the answer you were looking for here, contact us and we'll get back to you as soon as we can.

Top