Flybuys Frequently Asked Questions

You'll find answers here to most of the things people want to know about Flybuys.
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49 results found for 'Reward Currency'

  1. The Account Owner can switch reward currency on behalf of their Account, at any time. So you can change as often as you like! Any Flybuys processed after the date/time you change reward currency, will accumulate towards that new currency. Ahead of the...
  2. The Account Owner can switch reward currency on behalf of their Account, at any time. So you can change as often as you like! Any Flybuys processed after the date/time you change reward currency, will accumulate towards that new currency. Ahead of the...
  3. No, once Flybuys have been converted into a reward currency (whether it's Flybuys Points, Pumped Fuel Discounts from Flybuys, or New World Dollars), they can't be converted into another currency, or back to Flybuys. They will still be available for you...
  4. Sign into your Account on the Flybuys website, and click the Change currency button on the Dashboard. Only Account Owners can change reward currency on behalf of their Account.
  5. Yes - When you change reward currency, any balance/s you held will stay with you. So if you have Flybuys Points and change to Pumped Fuel Discounts from Flybuys or New World Dollars, your Points will still be available to be spent when you are ready (as...
  6. Once Flybuys have been converted into a reward currency (whether it's Flybuys Points, Pumped Fuel Discounts from Flybuys, or New World Dollars), they can't be converted into another currency, or back to Flybuys. If you have any Flybuys that have not yet...
  7. Ahead of the closure of the Flybuys programme, if you have chosen New World Dollars as your Flybuys reward currency, automatic conversion of Flybuys into New World Dollars will cease at 11.59pm on 31st October 2024. You will continue to be able spend...
  8. Your New World Dollars can only be loaded onto a specific New World Clubcard, which works like a giftcard. The Account Owner can choose any New World Clubcard on their Account (even if it belongs to another member). Once selected, that New World...
  9. Ahead of the closure of the Flybuys programme, if you have chosen Pumped Fuel Discounts from Flybuys as your Flybuys reward currency, automatic conversion of Flybuys into Pumped Fuel Discounts will cease at 11.59pm on 30th September 2024, and you will...
  10. Yes, no matter what reward currency you have selected (Flybuys Points, Pumped Fuel Discounts from Flybuys or New World Dollars), if you scan your Flybuys at Z or participating Caltex stations, you will get the 6c per litre Pumped Every day Discount...

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