Fly Buys Frequently Asked Questions

You’ll find answers here to most of the things people want to know about Fly Buys.
Or check how to get the most out of Fly Buys – there are some helpful tips there.

1 to 10 of 168 results.

Can I get extra Fly Buys cards for my account?

Of course you can, and it's a great idea: extra cards are free, and the more people collecting Fly Buys points on your account, the...

Date Updated: 25 February 2017, 4:38am


How long will it take me to collect enough points for a reward?

There are a million different answers to this question, and it all depends on where and how often you shop and how savvy you are at...

Date Updated: 25 February 2017, 4:38am


Can I cancel a reward order?

Once a reward has been issued, it cannot be returned or exchanged for Fly Buys points, cash or other products if you change your mind. If...

Date Updated: 25 February 2017, 4:38am


Can I get a new Fly Buys card?

Fly Buys card lost, stolen, snapped in half, or just plain gone missing? We need to get you a new one, quicksmart. Just follow these...

Date Updated: 25 February 2017, 4:38am


What is Fly Buys for Business?

With Fly Buys for Business, small and medium business owners can collect more points than ever before. No matter what industry you’re in,...

Date Updated: 25 February 2017, 4:38am


What flights can I book with the Fly Buys booking engine?

When it comes to choosing your flight reward, you use the Fly Buys booking engine to book any available adult, child, or infant seat on...

Date Updated: 25 February 2017, 4:38am


Can I use a Promo Code to book flights through Fly Buys?

No.

Date Updated: 25 February 2017, 4:38am


I live out of New Zealand, can I join Fly Buys?

Fly Buys is a New Zealand loyalty programme for New Zealand members. You can only swipe your card at partners in New Zealand, so it...

Date Updated: 25 February 2017, 4:38am


What is a username?

A username is a unique handle that you choose for yourself and that you use to sign in to flybuys.co.nz – it can be your actual name, a...

Date Updated: 25 February 2017, 4:38am


Do all Fly Buys cardholders have to live at the same address?

Nope - additional cardholders that you add to your account can live anywhere - in fact, to really rack up the points you could have a...

Date Updated: 25 February 2017, 4:38am


1 to 10 of 168 results

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