When will my Fly Buys points show up on my account?

It can take a wee while for points to make their way on to your account - some can take a whole month, but they all get there in the end. It's a bit like a credit card statement - sometimes a transaction will miss the cut-off date and slip into the next billing cycle. Bonus points are a bit special and sometimes take even longer than standard points (sometimes you'll need to wait until the whole promotion is finished before they get processed, which could be six weeks or so). We appreciate your patience!
If you seem to have been waiting for eons, give us a bell on 0800 FLY BUYS and we'll track them down for you.

Updated: 07 April 2017, 1:33am

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If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLY BUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)
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