What should I do if I am missing points from Fly Buys GO?

If you can't see that you've earned a point, usually this is because your total Fly Buys GO spend hasn’t yet reached $20, which is when it will convert to a Fly Buys point.

If you’re still concerned about missing Fly Buys points, please call the Fly Buys Service Centre on 0800 FLY BUYS (0800 359 2897). We’re here Mon-Fri, 8am-6pm (excluding public holidays).

Updated: 20 September 2017, 1:47am

Email or call

If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLY BUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)