Can I cancel my Fly Buys account?

They say if you love something, set it free, so while we never like to see a member leave, we won’t try and stop you either. Just give us a ring on 0800 FLY BUYS or email us and we’ll cancel your account.

If you’re the account owner, you can do away with the whole account or just get rid of a card, but additional cardholders can only cancel their own cards.

If you want to make it really official, you can put it in writing, and post it to:

Fly Buys
PO Box 68679
Newton
Auckland

And if you really must go, we’d love to hear your reasons why – in fact, we always love comments and feedback from our members.

Updated: 07 April 2017, 1:29am

Email or call

If you couldn’t find the answer you were looking for here:

  • Contact us - send us an email & we’ll get back to you within 2 business days
  • Call 0800 FLY BUYS (0800 359 2897) Monday to Friday, 8am-6pm (excluding public holidays)
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