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Use your points for flights, car hire, accommodation and experiences from helloworld and Air New Zealand. If you have any questions, check out frequently asked questions.
Earn and spend points on a full range of travel with helloworld
*Points are not issued on airport taxes, travellers cheques, foreign currency, taxes, visas, passports, domestic insurance, cancellation fees, booking fees and service fees.
To browse and book flights online, go to helloworld.co.nz and pay with your points directly.
If you organise your travel through a helloworld agent, you can buy a helloworld voucher in our rewards shop.
Use your points to book any available Air New Zealand flight, including grabaseat fares and other Air NZ flight specials, and Cathay Pacific and Virgin Australia codeshare flights.
The points required to purchase flights vary depending on availability, and on any Air New Zealand promotions currently on offer.
Need some help? Start with these questions...
Once voucher(s) have been purchased, they cannot be returned or exchanged for Fly Buys points, cash or other products if you change your mind.
You have 365 days from purchase to use your voucher before it expires. You can see the date you purchased your voucher in your Rewards history in the Account section of the Fly Buys website.
Yes you can, all you need to do once you've pre-purchased the vouchers is send your Travel Consultant the confirmation email as proof of purchase.
Vouchers come in $20, $50 and $100 denominations and you can redeem up to 100 of these in any one Fly Buys reward transaction . We may set a maximum amount that you can purchase under separate transactions. Any such limits will be set out on our... More
Vouchers come in $20, $50 and $100 denominations and you can redeem up to 100 of these in any one Fly Buys reward transaction . We may set a maximum amount that you can purchase under separate transactions. Any such limits will be set out on our website.
With the exception of foreign currency, your voucher can be used for any helloworld transaction, whether you're buying flights, accommodation or rental cars.