Online Security

The internet is an important part of how we interact and connect. You can use this guide to make your online Flybuys experience better and more secure every day.

We are dedicated to keeping your Flybuys details safe and secure from scams and fraud. If you have any doubt about the authenticity of any communications from Flybuys or if you notice any unusual activity on your account, please contact us.

Tips & Tricks

How we keep you safe

Secure website and redemption process

Our website's security certificates prove to you that our site is genuine and encrypted and our payment gateway complies with banking industry security standards and your information is encrypted.

Verifying your identity

Our support team verifies your identity if you contact us for access to services or information via the Flybuys Website or Flybuys Service Centre.

Your information

We take data security very seriously. Our data security policies and practices are aimed at protecting personal information held by us.